Sorry for the discussion board spam, but I can't seem to access the [GitHub Issue Page](https://github.com/Sage-Bionetworks/synapser). I'm getting the following error installing `synapser` in my windows environment via Rstudio: ``` Installing package into ?C:/Users/gosl241/OneDrive - PNNL/Documents/GitHub/xeno-mpnst-models/renv/library/R-3.6/x86_64-w64-mingw32? (as ?lib? is unspecified) also installing the dependency ?PythonEmbedInR? trying URL 'http://ran.synapse.org/bin/windows/contrib/3.6/PythonEmbedInR_0.4.65.zip' Content type 'application/zip' length 43959358 bytes (41.9 MB) downloaded 41.9 MB trying URL 'http://ran.synapse.org/bin/windows/contrib/3.6/synapser_0.7.64.zip' Content type 'application/zip' length 30937411 bytes (29.5 MB) downloaded 29.5 MB Error in unzip(zipname, exdir = dest) : cannot open file 'C:/Users/gosl241/OneDrive - PNNL/Documents/GitHub/xeno-mpnst-models/renv/library/R-3.6/x86_64-w64-mingw32/file3b386da24010/PythonEmbedInR/pythonLibsi386/Lib/site-packages/pip/_vendor/urllib3/packages/ssl_match_hostname/__pycache__/_implementation.cpython-36.pyc': No such file or directory ``` I get the same error when I install from GitHub or when I install in an `renv` directory with no prior version of synapser. Here is my `sessionInfo()`: ``` > sessionInfo() R version 3.6.3 (2020-02-29) Platform: x86_64-w64-mingw32/x64 (64-bit) Running under: Windows 10 x64 (build 19041) Matrix products: default locale: [1] LC_COLLATE=English_United States.1252 LC_CTYPE=English_United States.1252 [3] LC_MONETARY=English_United States.1252 LC_NUMERIC=C [5] LC_TIME=English_United States.1252 attached base packages: [1] stats graphics grDevices datasets utils methods base loaded via a namespace (and not attached): [1] compiler_3.6.3 BiocManager_1.30.10 htmltools_0.4.0 tools_3.6.3 yaml_2.2.1 [6] Rcpp_1.0.4.6 rmarkdown_2.2 knitr_1.28 xfun_0.14 digest_0.6.25 [11] rlang_0.4.6 renv_0.10.0 evaluate_0.14 ``` This appears to be a new bug since I was able to use a previously installed version (`0.6.61`). However, I'm blocked because I cannot install a new version into another `renv`. Any guidance to unblock my work would be helpful. thanks, sara

Created by Sara Gosline sgosline
Hi @jordank, No, the folder does not exist, hence the error :) I'm guessing the install failed at some point, and now it cannot proceed. -sara
Hi @sgosline , I just did a fresh installation on Windows 10 via RStudio into an renv using the same R-3.6.3 build but was not able to reproduce this error. One thing I am curious about, can you check to see if the folder "C:/Users/gosl241/OneDrive - PNNL/Documents/GitHub/xeno-mpnst-models/renv/library/R-3.6/x86_64-w64-mingw32/file3b386da24010/" exists? It seems as though the ultimate destination of the PythonEmbedInR package when installed into this renv library location should be C:/Users/gosl241/OneDrive - PNNL/Documents/GitHub/xeno-mpnst-models/renv/library/R-3.6/x86_64-w64-mingw32/PythonEmbedInR (without the file3b386da24010). I'm not sure if this is a temporary byproduct of the unzip in this case or perhaps the location of the renv within a synced OneDrive folder is impacting things? If that folder exists are there are other packages there? Thanks, Jordan

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