Hi,
I made a token request but never received it (syn4921369). Or it ended in spams (which have been emptied recently)
How to make a new token request ? Or how to resend it ? Currently I just see "Your request for a Synapse Token has been sent." with no alternative options.
Thank you
Created by Mickael Leclercq mickael Yes! Received.
Thanks a lot for your help Sent. Let me know if it worked this time I have updated my settings to receive notifications.
Can you forward me again the token ?
Thank you ! No I don't receive the synapse emails. I have to refresh this page.
From my side I'm seeing the picture Hello @mickael -- are you receiving other Synapse emails in your inbox? (Such as this one, notifying you about a reply.) If so, then your notification settings are correct and we have the correct email associated with your account. Please let me know if these are correct assumptions on my part. :) There may be another issue that we can look into.
P.S. I noticed that your profile photo is not showing up; did you previously add one? If so I can file an issue with our engineering team to look into why it's not appearing. Not yet received, neither in spams: mickael.leclercq@gmail.com
Hi @mickael - I just forwarded it to you. Let us know if you received it this time