Gets the following error when doing a 'synapseclient.Synapse.get()': ``` import synapseclient syn = synapseclient.Synapse() syn.login('xxxxxx','xxxxxxxxxxx',rememberMe=True) syn_n = syn.get('syn2313978',downloadLocation='/home/tmp/databases/') ``` Traceback (most recent call last): File "down.py", line 4, in syn_n = syn.get('syn2296696',downloadLocation='/home/tmp/databases') File "/home/python2.7/site-packages/synapseclient-1.7.3-py2.7.egg/synapseclient/client.py", line 697, in get return self._getWithEntityBundle(entityBundle=bundle, entity=entity, **kwargs) File "/home/python2.7/site-packages/synapseclient-1.7.3-py2.7.egg/synapseclient/client.py", line 786, in _getWithEntityBundle self._download_file_entity(downloadLocation, entity, ifcollision, submission) File "/home/python2.7/site-packages/synapseclient-1.7.3-py2.7.egg/synapseclient/client.py", line 844, in _download_file_entity downloadPath) File "/home/python2.7/site-packages/synapseclient-1.7.3-py2.7.egg/synapseclient/client.py", line 1911, in _downloadFileHandle raise exc_info[0](exc_info[1]) requests.exceptions.ConnectionError: HTTPSConnectionPool(host='dream.annailabs.com', port=443): Max retries exceeded with url: /cghub/data/analysis/download/bfa20c7e-f9a2-4dba-886e-05e2b9419c7e (Caused by NewConnectionError(': Failed to establish a new connection: [Errno 110] Connection timed out',)) Please help.

Created by Tangyiyou
Hi @Tangyiyou It looks like you are trying to download a file that is stored in a GNOS location. Please see instructions for downloading the data in the wiki: https://www.synapse.org/#!Synapse:syn312572/wiki/60898

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