can't receive Request Token

I registered the SYNAPSE with my educational mailbox. After I clicked the button to Request a Synapse Token for Controlled Human Data, however, I didn't receive any email (I've checked spam emails). So I was wondering if I can change my mailbox, and be sent with a Request Token again?

Created by kun li bioman
Hi @bioman , Thanks for using Synapse, please reach out to us on our service desk where issues can be triaged: https://sagebionetworks.jira.com/servicedesk/customer/portal/9. Thanks!

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I registered the SYNAPSE with my educational mailbox. After I clicked the button to Request a Synapse Token for Controlled Human Data, however, I didn't receive any email (I've checked spam emails). So I was wondering if I can change my mailbox, and be sent with a Request Token again?

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