it keeps saying: You don't have permission to view this. This account has not been granted access to view this resource. Leave a message in the Help Forum Please remember that all messages left in the forum are public.

Created by Caroline Sun sunjy0129
Hi @KangShaobo , Thanks - could you submit your request here? https://sagebionetworks.jira.com/servicedesk/customer/portal/1
Hello, I obtained the number syn51122332 from the Human Tumor Atlas Network (HTAN WUSTL), but I don't have permission to view it. Could you help me assess this data? Thank you very much!
I want to download the public data (syn51122332). What should I do to get access to this data? Thank you very much!
Hi @HanzellaKhan , Could you reach out with your question via this service desk? https://sagebionetworks.jira.com/servicedesk/customer/portal/1
it keeps saying: You don't have permission to view this.
Hi @sunjy0129 , Thanks, it appears you are trying to access a private HTAN DUKE resource which you do not have download access to. I'll tag in my colleague @ashley.clayton who can perhaps help with this request , as perhaps there is a procedure in obtaining access.
Error in value[[3L]](cond) : 403 Client Error: You lack READ access to the requested entity

Do not have access to public data (eg. syn39271290) page is loading…