Hi, I'm trying to create a download list, and I see a warning logo next to all files, indicating "ineligible for packing" I suppose it means files cannot be zipped. Even one file needs to be zipped. How can I download the files then?
Many Thanks
Created by Massih Forootan mforootan Hi,
Please refer to this post https://www.synapse.org/Synapse:syn5637528/discussion/threadId=11715 on getting assistance as our help desk will allow us to triage your question. hi,ihave this priblem too,can u tell me how to fix it ?thanks a lot!!!!!!!!!!!!!!!!!!!!!!!!!!