Hello, I used the following python code to download data in **Synapse**, and encountered the following error: import synapseclient import synapseutils syn = synapseclient.Synapse() ERROR is: requests.exceptions.SSLError: HTTPSConnectionPool(host='repo-prod.prod.sagebase.org', port=443): Max retries exceeded with url: /repo/v1 (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:1131)')))

Created by SZ qing QingGao
HI @QingCao , Apologies for the delay in response. Are you on a home or institution network? This error is usually caused by the Synapse IP is blocked: https://help.synapse.org/docs/Synapse-Infrastructure.2835382273.html. Please let me know if you have any questions. Tom
@thomas.yu

SSLError page is loading…